Refund policy

30-Day Return Window Returns and refunds are accepted within 30 days of the purchase date. If 30 days have passed since the purchase, refunds or exchanges can no longer be offered.

Eligibility for Returns To be eligible for a return, the item must be unused and in the exact same condition that it was received. It must also remain in the original packaging.

Initiating a Return To start a return, please submit a request through the Contact Page on the website. Ensure the order number and the reason for the return are included in the message. Step-by-step return instructions will be provided once the request is reviewed.

Refund Process Once the returned item is received and inspected, a notification will be sent regarding the approval or rejection of the refund. If approved, the refund will be processed immediately, and a credit will automatically be applied to the original method of payment within a few business days.

Exchanges Items are only replaced if they are defective or damaged upon delivery. To request an exchange for the exact same item, please send a message via the Contact Page.

Shipping Costs Customers are responsible for paying their own shipping costs when returning an item. Original shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the total refund amount.